Return Request
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Return Request Form
Select Order
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Choose an order...
#ORD-2024-001 - Delivered on Feb 20, 2026
#ORD-2024-005 - Delivered on Feb 10, 2026
Select Product to Return
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Choose a product...
Wireless Headphone - ৳5,000 (Qty: 1)
Protective Case - ৳750 (Qty: 1)
Return Quantity
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Maximum returnable quantity: 1
Return Reason
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Select a reason...
Product arrived damaged
Wrong item received
Not as described
Product is defective
Quality not as expected
Other reason
Description
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Upload Photos of the Issue
Upload up to 3 photos showing the issue (max 5MB each)
Refund Preference
Original Payment Method
Store Wallet/Credit
Exchange for another product
Note:
Once your return is approved, please ship the item within 3 days. Our courier will arrange pickup or you can use our drop-off points.
Submit Return Request
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Product Details
Wireless Headphone
Order:
#ORD-2024-001
Price:
৳5,000
Delivered on:
February 20, 2026
Return Policy
7-day return policy for most items.
Product must be unused and in original packaging.
tags must be attached and not removed.
Original receipt or proof of purchase required.
Personal care items cannot be returned.
Items purchased during sale cannot be returned.
Return Timeline
Submit Request
Day 1
Review & Approval
1-2 business days
Product Pickup
Within 3 days
Refund Processed
5-7 business days